Shipping Policy for Hajooj Food Delivery App

Last Updated: March 28, 2025

At Haitham Mekkawi Works, we strive to provide timely and efficient delivery services to enhance your dining experience. Please review our shipping policy below:

1. Delivery Times

• Delivery times are estimates provided upon placing your order and can vary depending on factors such as traffic, weather, and restaurant preparation times.

2. Delivery Charges

• Delivery charges will be clearly displayed at checkout and vary based on distance and order size.

3. Delivery Areas

• Delivery services are available within specific geographical locations outlined within the app.

• We reserve the right to refuse delivery to locations outside our operational area.

4. Responsibility

• Once an order is dispatched, the customer should ensure they are available to receive it at the provided delivery address.

• If the customer fails to receive the order upon delivery, redelivery charges may apply.

5. Customer Support For inquiries related to delivery, please contact us:

• Email: hajooj@hajooj.com

• Phone: +249912313363

Thank you for choosing Hajooj Food Delivery App. We look forward to serving you.